rmaitem
62 rows
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Suggested facets: crossShipFlag, issueId, lineNum, productId, qty, shipFlag, typeId, uomId, dateResolved (date)
| id ▼ | crossShipFlag | dateResolved | issueId | lineNum | note | productId | productSubId | qty | resolutionId | returnFlag | rmaId | shipFlag | typeId | uomId | vendorId | vendorRMA |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | _binary | 2023-03-02 00:00:00.000000 | 2 | 1 | Test | 88277 | 1.0 | 1 | _binary | 1 | _binary | 40 | 1 | |||
| 2 | _binary | 2024-03-19 00:00:00.000000 | 3 | 1 | Etching done by vendor shifted during process and some numbers are not legible. | 88040 | 10.0 | 1 | _binary | 2 | _binary | 40 | 1 | |||
| 3 | _binary | 3 | 1 | After review of the fiber bundle it appears that the fiber saw extreme heat causing the fiber to melt. The customer will monitor cables coming back from their customers and mounting issues. | 87653 | 2.0 | _binary | 3 | _binary | 20 | 1 | |||||
| 4 | _binary | 3 | 1 | Overall length out of specification actual measurement is 119 3/8" and specification is 120" ±.5 | 87788 | 1.0 | _binary | 4 | _binary | 20 | 1 | |||||
| 5 | _binary | 3 | 1 | Threads damaged. Reworked cables by re-tapping and reinspected. | 91168 | 10.0 | _binary | 5 | _binary | 40 | 1 | |||||
| 6 | _binary | 3 | 1 | It was confirmed that there was damage to the jacketing that occurred during the application of the end tip. The cables will be replaced. | 88082 | 3.0 | _binary | 6 | _binary | 20 | 1 | |||||
| 7 | _binary | 2 | 1 | Product is being returned to have end tip reworked to a flat polish. Customer has paid for this service see PO 24001526 Quote Q0017 | 91164 | 35.0 | _binary | 7 | _binary | 40 | 1 | |||||
| 8 | _binary | 2024-11-11 00:00:00.000000 | 3 | 1 | After evaluation 34 cables failed the leak test and 4 cables passed. The cables that passed were 001., 003, 019, 021. It was observed that there was a cap on the bundle that would allow air to travel through during the leak test. It was also observed that there is a wire mark from the EDM process from the suppliers for both the crescent bushing and the distal shell. CAPA 000413 has been opened. | 3 | 38.0 | 1 | _binary | 8 | _binary | 40 | 1 | |||
| 9 | _binary | 3 | 1 | PO indicated REV 5 and Innofiber built to the drawing provided by the customer which was REV 2. We will also perform a FAI Report that should have went with the cable when shipping. Disposition Notes : FAI Report will be generated to perform the inspection of the cables. Because the cables were built to te wrong revision Innfobier will rebuild the cable at the correct revision. Immediate Correction: Build cable to REV 5 and perform FAI Report. Proposed Preventive Action: The customer did not provide a REV 5 drawing when placing the PO. A NC will be opened to review the process. | 91226 | 1.0 | _binary | 9 | _binary | 10 | 1 | |||||
| 10 | _binary | 3 | 1 | Failed leak test at customers incoming inspection. See Memo | 3 | 1.0 | _binary | 10 | _binary | 40 | 1 | |||||
| 11 | _binary | 3 | 2 | Failed leak test at customers incoming inspection. See Memo | 3 | 5.0 | _binary | 10 | _binary | 40 | 1 | |||||
| 12 | _binary | 3 | 3 | Failed leak test at customers incoming inspection. See Memo | 3 | 3.0 | _binary | 10 | _binary | 40 | 1 | |||||
| 13 | _binary | 3 | 4 | Failed leak test at customers incoming inspection. See Memo | 3 | 3.0 | _binary | 10 | _binary | 40 | 1 | |||||
| 14 | _binary | 3 | 5 | Failed leak test at customers incoming inspection. See Memo | 3 | 3.0 | _binary | 10 | _binary | 40 | 1 | |||||
| 15 | _binary | 3 | 1 | SN 45240001 failed test for fiber array centerline location. | 91226 | 1.0 | _binary | 11 | _binary | 20 | 1 | |||||
| 16 | _binary | 3 | 1 | Inspection performed for Y11 Dimension. | 3 | 4.0 | _binary | 12 | _binary | 20 | 1 | |||||
| 17 | _binary | 3 | 2 | Failed Y11 dimesnion by Made to Measure | 3 | 1.0 | _binary | 12 | _binary | 10 | 1 | |||||
| 18 | _binary | 3 | 1 | Cables returned for Y11 Inspection | 3 | 49.0 | _binary | 13 | _binary | 40 | 1 | |||||
| 19 | _binary | 3 | 2 | Returned for Y11 inspection and was rejected for out of specification | 3 | 1.0 | _binary | 13 | _binary | 10 | 1 | |||||
| 20 | _binary | 3 | 1 | Failed Leak test at initial inspection with customer. Innofiber will re-pot and test to ensure no leaks are present. | 3 | 1.0 | _binary | 14 | _binary | 40 | 1 | |||||
| 21 | _binary | 3 | 2 | Faile leak test at customers initial inspection. Innofiber will re-pot and re-test for leaks. | 3 | 1.0 | _binary | 14 | _binary | 40 | 1 | |||||
| 22 | _binary | 3 | 3 | Failed leak test at customers initial testing. Innofiber will re-pot and reinspect for leaks. | 3 | 1.0 | _binary | 14 | _binary | 40 | 1 | |||||
| 23 | _binary | 3 | 4 | Failed leak test at customers initial inspection. Innofiber will re-pot and re-inspection for leaks will be performed. | 3 | 1.0 | _binary | 14 | _binary | 40 | 1 | |||||
| 24 | _binary | 3 | 5 | Failed leak test at customers initial inspection. Innofiber will re-pot and re-inspection for leaks will be performed. | 3 | 1.0 | _binary | 14 | _binary | 40 | 1 | |||||
| 25 | _binary | 3 | 6 | Failed leak test at customers initial inspection. Innofiber will re-pot and re-inspection for leaks will be performed. | 3 | 1.0 | _binary | 14 | _binary | 40 | 1 | |||||
| 26 | _binary | 3 | 1 | Fiber bundles are undersized. customer will not be returning fiber. RGA was created to ship out 2 bundles at no cost to the customer. | 91190 | 2.0 | _binary | 15 | _binary | 20 | 18 | |||||
| 27 | _binary | 3 | 1 | Disposition Notes: After evaluation it was confirmed that the 2 cables returned had leaks. Immediate Correction: Re-pot cables from the back side to plug up any microscopic voids that create the leaks. Proposed Preventive Action: Innofiber has proposed the presence of the bead around the bundle inside the shell. CAPA 000413 has been opened to track the changes made. all cables are currently being tested twice, and pictures are being taken to provide evidence of no leaks. | 3 | 1.0 | _binary | 16 | _binary | 40 | 1 | |||||
| 28 | _binary | 3 | 2 | See line 1 for notes | 3 | 1.0 | _binary | 16 | _binary | 40 | 1 | |||||
| 29 | _binary | 1 | Disposition: Cables | 86134 | 20.0 | _binary | 17 | _binary | 40 | 1 | ||||||
| 30 | _binary | 3 | 1 | returned to Innofiber for .002 max break specification out of tolerance. | 3 | 4.0 | _binary | 18 | _binary | 10 | 1 | |||||
| 31 | _binary | 3 | 1 | Returned because .002 max break out of tolerance | 3 | 4.0 | _binary | 19 | _binary | 10 | 1 | |||||
| 32 | _binary | 3 | 1 | 2 cables returned for failing the leak test at customers incoming inspection | 3 | 2.0 | _binary | 20 | _binary | 40 | 1 | |||||
| 33 | _binary | 2 | 91190 | 2.0 | _binary | 15 | _binary | 20 | 18 | |||||||
| 34 | _binary | 3 | 1 | SMA nuts are stuck and do not rotate. Cable will be returned for evaluation. | 91230 | 1.0 | _binary | 21 | _binary | 40 | 1 | |||||
| 35 | _binary | 3 | 1 | Test for leak and re-pot as needed. | 3 | 1.0 | _binary | 22 | _binary | 40 | 1 | |||||
| 36 | _binary | 3 | 2 | Test for leak and re-pot as needed. | 3 | 1.0 | _binary | 22 | _binary | 40 | 1 | |||||
| 37 | _binary | 3 | 3 | Test for leak and re-pot as needed. | 3 | 1.0 | _binary | 22 | _binary | 40 | 1 | |||||
| 38 | _binary | 3 | 4 | Test for leak and re-pot as needed. | 3 | 2.0 | _binary | 22 | _binary | 40 | 1 | |||||
| 42 | _binary | 3 | 1 | Product was shipped back to ISI without reworking on 9/11/2025. They will clean product at their facility | 3 | 30.0 | _binary | 24 | _binary | 40 | 1 | |||||
| 43 | _binary | 2025-10-03 00:00:00.000000 | 3 | 1 | Duplicate order entered and shipped to the customer. | 83657 | 10.0 | 1 | _binary | 25 | _binary | 10 | 1 | |||
| 44 | _binary | 3 | 1 | Disposition: After evaluation of the 17 cables returned off RGA 2496 Qty of 17 we have confirmed that 16 pcs failed the leak test and 1 pc passed. Immediate Correction: We will rework the 16 pcs and return the 1 cable that is good with no rework performed. Proposed Preventive Action: During review of the validation report, it was confirmed that the cables were validated to withstand a single pressure test at 3.9 PSI. However, testing performed at Innofiber and the customer's facility includes: A.) A single test at 8 PSI which is more than double the validted pressure. B.) Multiple test at 4 PSI, which also exceed the validated conditions. Innofiber considers testing at 8 PSI , for 30 seconds to be destructive in nature and this has been communicated to ISI . As such, no CAPA will be opened for this issue. While the conditions fall outside the scope of warranty coverage, Innofiber is willing to evaluate and repare cables when possible. Please note: No- nonconformance reports will be accepted for cables returned due to leaks resulting from over-pressure testing. Repairs will be performed at a cost quoted by our sales team, based on the extent of damage and feasibility of repair. | 3 | 17.0 | _binary | 26 | _binary | 40 | 1 | |||||
| 46 | _binary | 3 | 1 | Crimp pins on the SHR-08V-S-B connector are not correct and are inserted backward. Connector did not mate to the test board and could not initially be tested. Customer reworked some of the cables but would like to return the 2 so the Innofiber team can rework them and see the issues. | 91251 | 2.0 | _binary | 27 | _binary | 40 | 1 | |||||
| 47 | _binary | 3 | 1 | Duplicate sterilization lot number used on product. 870082 was previously used on 116033-013 that shipped on 9/12/2025. Product will be returned to re-label and re-box. Repair cables per DEV-HQ-0052 Follow Probe Rework Traveler PN 15522-G2 MP3 Probes | 4 | 107.0 | _binary | 28 | _binary | 40 | 1 | |||||
| 48 | _binary | 3 | 1 | End tip is loose and will be returned for repair. | 3 | 2.0 | _binary | 29 | _binary | 40 | 1 | |||||
| 49 | _binary | 2025-12-15 00:00:00.000000 | 3 | 1 | Duplicate Sterilization Lot number used on product. 200358 was previously used on 113664:179that shipped on 9/13/2025. Product will be returned to re-label pouches and re-box. | 87886 | 20.0 | 1 | _binary | 30 | _binary | 40 | 1 | |||
| 50 | _binary | 3 | 1 | Disposition: After evaluation of the 17 cables returned off RGA 2496 Qty of 17 we have confirmed that 16 pcs failed the leak test and 1 pc passed. Immediate Correction: We will rework the 16 pcs and return the 1 cable that is good with no rework performed. Proposed Preventive Action: During review of the validation report, it was confirmed that the cables were validated to withstand a single pressure test at 3.9 PSI. However, testing performed at Innofiber and the customer's facility includes: A.) A single test at 8 PSI which is more than double the validted pressure. B.) Multiple test at 4 PSI, which also exceed the validated conditions. Innofiber considers testing at 8 PSI , for 30 seconds to be destructive in nature and this has been communicated to ISI . As such, no CAPA will be opened for this issue. While the conditions fall outside the scope of warranty coverage, Innofiber is willing to evaluate and repare cables when possible. Please note: No- nonconformance reports will be accepted for cables returned due to leaks resulting from over-pressure testing. Repairs will be performed at a cost quoted by our sales team, based on the extent of damage and feasibility of repair. | 3 | 13.0 | _binary | 31 | _binary | 40 | 1 | |||||
| 51 | _binary | 3 | 2 | Returned to repair leaks | 3 | 4.0 | _binary | 31 | _binary | 40 | 1 | |||||
| 52 | _binary | 3 | 1 | Returned due to duplicated sterilization numbers issued | 87886 | 20.0 | _binary | 32 | _binary | 40 | 1 | |||||
| 53 | _binary | 3 | 1 | 6Lynx fibers (75-1011-01 the fiber connector is defected, it should spin freely. contamination is also present on the fiber facet that could not be cleaned off. Customer complaint 000571 | 91164 | 3.0 | _binary | 33 | _binary | 40 | 1 | |||||
| 54 | _binary | 3 | 1 | Wire non-conductive on FSIN pin of hybrid cable (pin 3) | 91251 | 1.0 | _binary | 34 | _binary | 40 | 1 |
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CREATE TABLE "rmaitem" (
"id" INTEGERNOT NULL ,
"crossShipFlag" INTEGER NOT NULL,
"dateResolved" TEXT DEFAULT NULL,
"issueId" INTEGERDEFAULT NULL,
"lineNum" INTEGERNOT NULL,
"note" TEXT ,
"productId" INTEGERNOT NULL,
"productSubId" INTEGERDEFAULT NULL,
"qty" REAL DEFAULT NULL,
"resolutionId" INTEGERDEFAULT NULL,
"returnFlag" INTEGER NOT NULL,
"rmaId" INTEGERNOT NULL,
"shipFlag" INTEGER NOT NULL,
"typeId" INTEGERNOT NULL,
"uomId" INTEGERNOT NULL,
"vendorId" INTEGERDEFAULT NULL,
"vendorRMA" TEXT DEFAULT NULL,
PRIMARY KEY ("id")
);