rmaitem: 44
This data as json
| id | crossShipFlag | dateResolved | issueId | lineNum | note | productId | productSubId | qty | resolutionId | returnFlag | rmaId | shipFlag | typeId | uomId | vendorId | vendorRMA |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 44 | _binary | 3 | 1 | Disposition: After evaluation of the 17 cables returned off RGA 2496 Qty of 17 we have confirmed that 16 pcs failed the leak test and 1 pc passed. Immediate Correction: We will rework the 16 pcs and return the 1 cable that is good with no rework performed. Proposed Preventive Action: During review of the validation report, it was confirmed that the cables were validated to withstand a single pressure test at 3.9 PSI. However, testing performed at Innofiber and the customer's facility includes: A.) A single test at 8 PSI which is more than double the validted pressure. B.) Multiple test at 4 PSI, which also exceed the validated conditions. Innofiber considers testing at 8 PSI , for 30 seconds to be destructive in nature and this has been communicated to ISI . As such, no CAPA will be opened for this issue. While the conditions fall outside the scope of warranty coverage, Innofiber is willing to evaluate and repare cables when possible. Please note: No- nonconformance reports will be accepted for cables returned due to leaks resulting from over-pressure testing. Repairs will be performed at a cost quoted by our sales team, based on the extent of damage and feasibility of repair. | 3 | 17.0 | _binary | 26 | _binary | 40 | 1 |